Text Consultations
Message an NHS doctor anytime, anywhere. Our secure text consultations let you get expert medical advice at your own pace — no appointments, no pressure.
TEXT consultations
24/7 virtual care from board-certified NHS doctors and licensed healthcare providers, giving you instant access to trusted medical advice and peace of mind.
£9
per question including up to 3 follow-up questions.
How it Works
Start an online doctor chat, describe your symptoms, and get answers in minutes. You can send photos, share your health history, ask follow-up questions, and access high-quality care on demand — day or night.
What to Expect
A licensed provider or primary care physician will review your medical data, ask relevant questions, and discuss treatment options, including whether they can prescribe medications, or recommend an in-person visit such as an urgent care center or emergency department when needed.
Why Text?
Prefer typing over talking? Virtual visits via text are flexible, discreet, and ideal for mental health support, chronic conditions, and common conditions. Chat on your own time, skip the waiting room, and keep a written record of your medical questions and treatment plan.
AI
Our AI-powered system securely matches you with the best board-certified doctors, nurse practitioners, or healthcare providers based on your symptoms, visit type, and care needs — from primary care to urgent care advice.
Confidential & Secure
Every chat is encrypted and 100% confidential. Your medical info stays safe, and only you and your doctor can access your messages.
Common topics treated by our specialists
Ask medical questions, get trusted answers from NHS-affiliated providers
We an discuss any topic in our convenient, low-cost text consultations. No judgement, just high-quality virtual care, whenever and wherever you need it.
General Health
Get fast advice for common conditions like high blood pressure, sinus infections, & more, without visiting an urgent care clinic.
Travel Health
Need to enquire about vaccinations or get advice before your trip? Speak to a doctor and get prepared to travel safely.
Men's Health
From erectile dysfunction to hair loss, speak privately with a primary care provider about sensitive health concerns.
Women's Health
From birth control and period concerns to menopause support — get expert care, answers, and peace of mind.
Hair, Skin and Nails
Dealing with rashes, acne, or hair loss? Our doctors help diagnose and treat common skin and scalp concerns.
Frequently asked questions
You start by creating a free account, then submit your medical question through a secure text-based consultation. A licensed NHS doctor or healthcare provider reviews your symptoms, may ask follow-up questions, and responds with clear medical guidance. Most replies are provided within minutes.
This service provides NHS-aligned online doctor consultations delivered by licensed and NHS-registered doctors. It does not replace your GP but offers on-demand virtual care for non-emergency medical concerns.
Text consultations start at £9 per question, including up to three follow-up questions. This is a self-pay service with transparent pricing and no insurance required.
At this time, consultations are self-pay, meaning no insurance coverage is required. This makes the service accessible for patients who may not have health insurance or insurance plans.
Online doctors review the health information you provide during the consultation. They do not automatically access your full NHS record unless you explicitly share or authorise it.
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