Fast help
from doctors on your mobile.
Get on-demand health advice from doctors in your language, within the apps you already use.
Ask A Doctor offers 24/7 peace of mind, and is proven to reduce doctor visits.
How it works
Instant support,
whenever you need it.
Never let a medical question go unanswered again and get anonymous help whenever you need it from trusted doctors.
- You remain anonymous to our doctors, so you can ask your question in total confidence.
- Our expansive network of doctors means that most questions are answered in 5 minutes or less, by the perfect doctor for your needs.
- I had never tried anything like Ask A Doctor before, but I’m really glad I did. The doctors have helped me out so much, it’s the best way to get quick, reliable answers.
Giving you peace of mind, one question at a time.
Ask A Doctor offers unparalleled ease of use and expert advice. Our team of doctors have years of experience dealing with all medical issues, so no matter what query you have, we’re here to help. Plus, our user-friendly app allows you to ask questions at any time of day or night, so you don’t have to wait for answers.
It couldn't be simpler...
Ask A Doctor is on hand when you need help, with no commitment
1.
Create your account.
Create your Ask A Doctor account. It takes less than a minute.
2.
Ask your questions.
3.
Get help.
Within minutes, you’ll get advice and recommendations from one of our expert doctors.
Testimonials
What our users say
Frequently asked questions
The doctors available through Ask A Doctor are practicing physicians, licensed and registered in their country of residence. Via Abi, Ask A Doctor connects you with doctors in your home country, or a country of your choice, and we always tell you the name and the specialty of the doctors who answer your questions, so that you can feel confident in the information they provide.
Ask A Doctor uses Abi, a service created and managed by Abi Global Health Limited which is headquartered in Dublin, Ireland.
Abi Global Health is privately owned by an international group of doctors, technologists and tech investors who are on a mission to transform the way people access professional medical help.
If you’d like to learn more, you can get in touch here.
Via Abi, Ask A Doctor can help with any health-related questions which do not require a physical examination.
For many people, their first question is “do I need to see a doctor?” We believe the best person to answer that question is a doctor. By making it quick and easy to get professional medical information, we save you time and help give you the confidence to decide the best way forward.
PLEASE NOTE: All information provided by doctors via Abi is intended for general information purposes and is not a substitute for professional medical diagnosis or treatment. Abi should not be used in cases of medical emergency.
Once you’ve signed up and activated the service, just write: “Hi Abi” to use it at any time. Abi will tell you when you can enter your question, and will ask you to confirm before sending your question to the doctors.
You can include an image with your question through any messaging service except SMS. (To switch to a new messaging service, just tell Abi. For example “switch to Skype.”)
Send your image to Abi within the chat, and you will receive a reply from Abi confirming that your image has been added to your question. Write your question and Abi will confirm with you before sending your question and the image(s) to our doctors.
PLEASE NOTE: To protect your privacy, do not include any images which identify you or anyone else or provide any names, contact details or other identifying information.
Nope. There’s nothing to download.
Ask A Doctor is available via popular messaging services like WhatsApp, Facebook Messenger, Skype and Telegram. Here are instructions on how to reach Abi through a messaging service, and a full list of supported services.
If you don’t have a data connection, you can always access Ask A Doctor via SMS as well. Here is a list of local SMS numbers.
If you think you’ll never again need help from Ask A Doctor, you can cancel your subscription by telling Abi “Unsubscribe.”
Most questions are answered in 5 minutes or less.
More complex questions may take 10 to 15 minutes for our nurses to answer. Every question you ask is carefully reviewed and thoughtfully answered by our doctors.
Every question you ask is carefully reviewed and answered by a real doctor.
We use artificial intelligence to route your question to the right nurse and to make the process more efficient, but we are committed to giving you direct, fast and easy access to real nurses, so you can trust the information they share with you.
All the information you share with us is encrypted, stored securely, according to the strict standards of the European General Data Protection Regulation (GDPR).
We never share your name or contact details – not even with the doctors. You can confidently ask even the most sensitive questions, knowing that you will remain anonymous.
PLEASE NOTE: We ask that you help us to protect your privacy by not including any personally identifiable information in your questions to the doctors. Read our privacy policy for more information.
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